The creation and application of Artificial Intelligence (AI) is the new technology frontier of the 21st century. Automation, smarter decision-making, more efficient research and data analysis, solving complex problems, and performing repetitive tasks are some of the many benefits AI will contribute to American society. But the most important contribution AI will make to American society is its ability to prove American systemic racism and bias really do exist.
AI is machines or computer programs and algorithms that can mimic human intelligence to perform tasks, and mimic human intelligence to alter or improve itself based on information the machine or computer and algorithms collect. If you have ever sought information or resolved an issue by using a business’s online chat option, there’s a good chance you were communicating with what’s known as a chatbot. A chatbot is computer software that programs a computer to conduct online conversations via text or text-to-speech instead of a person.
Car manufacturers and car drivers are two of the leading beneficiaries of AI. A McKinsey study concluded that a well-designed chatbot could resolve about 80% of car customer call interactions that currently are resolved by live human interaction, reducing customer call centers’ costs. AI-programmed robots are gradually replacing humans that build cars and AI-programmed sensors in cars can prevent life-threatening car accidents. For instance, Infiniti offers Predictive Forward Collision Warning and Forward Emergency Braking features. The technology analyzes the speed and distance between the driver’s car and the two cars in front of it. If the two vehicles in front of the car slow down or brake suddenly, the system alerts the driver. It can even take over and slow or stop the car if the driver does not have time to respond.
Like most things in life, AI has its limitations, the main one being since it is not human it can’t imaginatively or creatively think, it can only respond to or perform tasks based on analyzing information a human has programmed into its software. But a new chatbot technology, ChatGPT, developed by San…